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Babiaa Delivery

Help & FAQs

How can we help?

Choose a category to find the help you need.

How does Babiaa delivery work?

Our goal is to have one driver run all your errands (single or multiple) for you

1. Order from a store or stores

2. Request Babiaa Driver

3. Share your order numbers/ special notes with the driver or upload order receipts to share with the driver.

4. Place the request

5. Track the drivers progress using your Babiaa mobile app

Package Restrictions

- Package should be 40 pounds or less

- No firearms

- No hazardous items

- No illegal drugs or items

- No unsafe items

- No valuables such as money

- No animals or humans

- Total value should be less than $200

This list is not a comprehensive list. Items sent in violation of the law or Babiaa Delivery policies is strictly prohibited and would be reported to the appropriate authorities.

What are the areas Babiaa currently cover?

We currently only serve the Twin Cities area. We plan to expand to other areas soon. Stay tuned.

Can I schedule a delivery for a different date and time ?

Yes from your mobile app. You can select a pick up date and time at the final step of your request

How can I contact Babiaa customer service?

Send us a message with the form at the bottom of this page, or email us at babiaadelivery@gmail.com.

How long will I wait to get my order picked up and delivered?

Babiaa is on demand . Once you request a driver he or she will be sent instantly to pick up and drop off your order .

Can I track my order?

Yes, we have live tracking of all orders on our mobile app

Do I have to be home for my package to be delivered?

No we can leave your package at your doorstep if you are not at home. If you order contains alcohol, you will be required to provide identification at the time of delivery.

Will Babiaa sell my information?

Babiaa will not sell your personal information.

Can I call my driver for special instructions?

Yes. Once a driver is requested you can call the driver for special instructions. You can also add special instructions to the note section of your order such as order number and order details etc.

Can I order Alcohol?

Yes. Please note that you must be 21 or older with a valid ID to place or receive an alcohol order. If you order contains alcohol, you will be required to provide identification at the time of delivery.

How are prices determined or how is total cost determined?

Delivery fee + service fee + sales tax

What happens if I want to cancel my delivery after I have placed a request?

You may cancel your delivery request before the driver is in route.

Can I get a contact-free delivery or pickup?

Yes. Orders can be left at your doorstep. (Orders containing alcohol require ID confirmation)

Are tips required?

Tipping is completely optional. If you choose to leave a tip, the entire tip goes to your driver.

Can a driver pick my prescription medication?

No. Babiaa drivers, cannot pick up orders from the pharmacy.

Still need help?

Send us a message

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